In light of evolving updates and concerns around the coronavirus, we’ve decided to reschedule Bioprocessing Summit Europe to 21-23 July 2020. These new dates provide us the opportunity to deliver the quality event that you expect from CHI, and a safe environment for our attendees, speakers, sponsors, exhibitors, and staff. Over the coming days, we will be working with all our stakeholders to ensure continuity for the event and will share more information with you as it becomes available.

 

RESCHEDULING FAQ

REGISTRATION

Q: I am currently registered for the Bioprocessing Summit Europe and plan to attend the rescheduled meeting 21-23 July 2020. What do I need to do?
A: No action is required. Your registration has been automatically transferred to the rescheduled meeting.

Q: I am currently registered for Bioprocessing Summit Europe and do NOT plan to attend the rescheduled meeting 21-23 July 2020. What do I need to do?
A: You may request a refund by sending an e-mail to reg@healthtech.com. Refund requests must be received by Friday, 10 April  2020. All refund requests will be processed within 30 days of receipt.

Q: I had cancelled my registration for the meeting, but I am now able to attend for the rescheduled dates. Can I reinstate my registration?
A: Yes. You can send a request to reg@healthtech.com to have your registration reinstated at the original rate. Reinstatement requests can be made any time prior to the start of the event.

Q: I had cancelled my registration for the meeting and am unable to determine whether I can attend the rescheduled meeting at this time. Can I register at a later date?
A: Yes. You can register here at any time or contact our Registration team at reg@healthtech.com, (+1) 781-972-5400 or Toll free in the US (+1) 888 999 6288.

HOTEL & TRAVEL

Q: I have a hotel reservation for the conference. Do I need to cancel my hotel room?
A: Yes. Any hotel reservation booked, using the hotel reservation link (on the conference website travel page), needs to be individually cancelled. Cancellation penalties will be waived and deposits will be transferred if you rebook to the postponement dates of 21-23 July 2020.

To rebook to new dates: A new reservation needs to be made with the hotel reservation link (will be posted on the conference website travel page within a few days) for the hotel to transfer any deposits on reservations.

Registrants who booked accommodations through other sources or directly with hotel not under the group block must cancel their own reservations and follow the same procedure of rebooking for the new dates.

Q: I have a hotel reservation for the original conference and plan to attend the rescheduled dates. Will the dates of my reservation be changed automatically?
A: No. Please cancel your existing hotel reservation and make your new reservation through the hotel reservation link that will be posted soon on our conference website travel page.

Q: I do not have a hotel reservation but would like to attend the rescheduled conference. Can I reserve a hotel room?
A: Yes. Please check the conference website travel page and follow instructions for booking a hotel reservation.

Q: I have a hotel reservation but have to cancel it. How do I go about cancelling my hotel reservation?
A: Please contact the hotel reservation department reservations@crowneplazabarcelona.com to cancel your current reservation.

Q: I have a reservation for air travel to the conference. Can I change my reservation and travel to the rescheduled meeting?
A: You should contact your booking agent or carrier directly and follow their guidelines regarding the changing or cancellation of flights. Many airlines are waiving change fees.

Q: I am an invited speaker and I have a reservation for air travel. Can I change my reservation and travel to the rescheduled meeting?
A: You should contact your booking agent or carrier directly and follow their guidelines regarding the changing or cancellation of flights. Many airlines are waiving change fees.

PRESENTERS

Presentation Status. Our conference team is actively reaching out to invited speakers to confirm their ability to participate in the rescheduled meeting.

Q: I was scheduled to present at the original 24-26 March Bioprocessing Summit Europe, but I cancelled my presentation before the meeting was postponed. If I am able to attend the rescheduled meeting on 21-23 July 2020, can I be included in the program?
A: Yes. Our conference team is actively reaching out to cancelled speakers to alert them to the date change, and assess their availability to join the rescheduled program.

Q: I was not able to present at the original 24-26 March Bioprocessing Summit Europe, but would be interested in participating in the rescheduled meeting 21-23 July 2020. What do I need to do?
A: We are hoping to maintain as much of the original programming as possible. If we do need additional proposals, we will reopen a call for papers on our event website, and welcome you to submit for consideration at that time.

SPONSORS & EXHIBITORS

Q: What do we do about our shipments for rescheduled events?
A: Please hold off shipping any materials until we are able to provide you with new deadlines.

Q: Should I still update my presentation information?
A: Yes, please, as we promote presentations on our online agenda and online PDF.

Q: What are the new deadlines for my event?
A: We are still working on finalizing deadline. As soon as we know, we will make sure this is communicated.